Claim your remedial massage on your health fund
We have HICAPS in the clinic. If your extras cover includes remedial massage, swipe your health fund card after your treatment, the rebate is processed on the spot, and you pay only the gap. HICAPS works with every major Australian health fund.
How it works
Check your cover
Look for "remedial massage" under extras in your policy, or ask your fund. Most hospital-and-extras and extras-only policies include it, with an annual limit.
Bring your card
After your treatment, your physical or digital fund card goes through the HICAPS terminal at the desk. The claim is approved in seconds.
Pay only the gap
Your fund's rebate comes off the appointment fee on the spot. You pay the difference by card, cash or EFT and receive an itemised receipt.
Funds we claim with
HICAPS supports every health fund that offers remedial massage as an extra, including all of the funds below and most smaller ones. If you do not see your fund, bring your card anyway; the terminal will tell us in a moment.
What you can claim
Your remedial massage appointments: the 60-minute Consultation and Initial Treatment for new clients, and follow-up appointments of 45, 60 or 90 minutes. Dry needling, cupping, myofascial release and exercise prescription are part of the appointment when your practitioner recommends them, so there is nothing extra to claim for those.
Prices are on the pricing page. Payment is due at the end of each appointment; we accept HICAPS, Visa, Mastercard, EFTPOS, cash and bank transfer.
Claiming manually
If your fund is not on HICAPS, you forgot your card, or you prefer to claim yourself, pay the full fee and we give you an itemised receipt. It carries the provider details, item number, date and amount your fund needs. Most funds pay a manual claim into your bank account within a few days of submitting it through their app.
Questions about a claim? Contact us or call +61 416 533 542.
Health fund FAQs
Do you take Bupa, Medibank, HCF or nib?
Yes. HICAPS connects to every major Australian health fund, including Bupa, Medibank, ahm, HCF, nib, HBF, Australian Unity, GMHBA, Teachers Health and Defence Health, as well as most smaller funds. If your extras cover includes remedial massage, bring your card and claim on the spot.
How much will I get back?
That depends on your fund, your level of extras cover and how much of your annual limit is left. Funds typically pay a set amount or a percentage per visit. Check your policy for "remedial massage" or ask your fund; we cannot see your cover until the claim goes through.
Which appointments can I claim?
Remedial massage appointments: your initial consultation and treatment, and follow-up appointments of 45, 60 or 90 minutes. Ask us at the desk about any other item on your invoice.
Do I need a GP referral?
No. Health fund extras do not need a referral. Book online, bring your fund card, and claim after your treatment.
Is remedial massage covered by Medicare?
No. Medicare does not cover remedial massage, so private health fund extras are the way to reduce the cost. We also do not bill workers compensation insurers or NDIS plans directly; you pay privately and may claim afterwards if you are eligible.
What if my fund is not on HICAPS or I forgot my card?
Pay the full fee on the day and we give you an itemised receipt with everything your fund needs: provider details, item number, date and amount. Submit it through your fund's app or website and the rebate is paid to you directly.
Can I claim a package or a gift card?
Claims go through per appointment, after each treatment, so a package is claimed visit by visit at the desk. Gift card purchases themselves are not claimable; the treatment the recipient has may be.
Book and claim on the spot
Book online in under a minute, bring your health fund card, and pay only the gap after your treatment.